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Frankston RSL is helping older members build their confidence and digital skills through a new initiative in partnership with Lively and the Good Things Foundation. The program, which began in March, offers free, one-on-one technology training to help older Australians navigate the digital world with ease.
The idea for the program came from Tony Davis, one of Frankston RSL’s dedicated Wellbeing Advocate volunteers. Tony has been assisting veterans and their families with a range of wellbeing needs and noticed a recurring issue among older members — many were struggling with their phones, iPads, and laptops.
Tony was inspired after attending a training session at a local library run by Lively, an organisation that pairs specially trained young people (aged 18–25) with older residents to provide friendly and respectful tech support.
“Lively’s Community Tech Help program offers friendly tech help for older residents, delivered by specially-trained young Helpers (aged 18–25) to be a warm and respectful guide to the online world,” Tony said.
Seeing the potential to make a real difference, Frankston RSL applied for a grant through the Good Things Foundation to bring the BeConnected program to the club. The BeConnectedinitiative focuses on increasing the confidence, skills, and online safety of older Australians by offering free local support and access to a wide range of online learning resources.
“BeConnected empowers older Australians to build their digital skills through free local support and a huge library of online learning opportunities,” the Good Things Foundation states. “Our program helps older Australians learn to avoid scams, use smartphones, and master essential digital skills.”
Every Thursday throughout March, three Lively trainers have been attending Frankston RSL from 10 am to 1 pm, providing personalised tech assistance in a relaxed and comfortable setting. So far, up to 15 members have participated, with some receiving up to three training sessions.
The trainers have helped participants with a range of everyday tasks, including setting up email, attaching and sending photos, sending text messages, and adjusting device settings. The one-on-one support allows participants to learn at their own pace, and trainers even provide written notes so members can continue practicing at home.
Feedback from participants has been overwhelmingly positive. Members have reported increased confidence in using their devices and greater independence in handling everyday tech tasks.
This initiative highlights the power of community partnerships and the importance of equipping older Australians with the skills they need to stay connected in an increasingly digital world. Frankston RSL is proud to support its members on this journey, helping them feel more comfortable and capable with technology.
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In FY25, Victorian Keno players enjoyed almost 10 million wins worth more than $131.9 million.
For many club patrons across Victoria, FY25 was a year to remember – all thanks to a life-changing Keno win.
Victorian players had a standout year, tallying over 9.9 million Keno wins collectively worth than $131.9 million in prize money.
In FY25, Keno players across the eastern states of mainland Australia celebrated more than 76 million wins collectively worth more than $1.2 billion.
During this time, Keno crowned 20 millionaires and multi-millionaires who together took home more than $57.9 million. Two of these major jackpot winners were from Victoria.
Laverton woman thanks ‘manifestation magic’ for Keno win
A Laverton woman shared she was left thanking the universe after she scored a $60,000 Keno Classic 8 Spot prize at Club Laverton in the weeks leading up to last Christmas.
“It was a big surprise! Especially coming up to Christmas, it’s perfect!” she cheered.
“Do you want to hear something really funny? I just wrote in my diary the day before winning, ‘Thank you, universe, for my Keno 8 Spot win’. Then it really came true!
“I’m a firm believer in the law of attraction and manifestation, and I love affirmations!
“It was awesome seeing all eight numbers pop up on the screen.
“I’ve had a few wins in Keno over the years. It’s like the stars align for me when I play - it’s my thing!”
Club Laverton manager Gus Alimovski said the team happily shared in the excitement with their major Keno winner.
“What an incredible win for our patron! It’s always great hearing these winning stories, and now we have another one to share with our patrons,” he said.
“We’re thrilled for our customer, and we hope to see more Keno winners in our venue soon.”
All eyes on a winning FY26
Keno’s National Partner Manager Luke Harrison said he couldn’t wait to see which Victorian clubs welcomed the next big Keno winners.
“Last financial year, players at Victorian clubs celebrated some impressive victories,” he said.
“A key highlight has been the growing popularity of Keno’s Bonus and Replay features among club patrons. This trend reflects how venues are successfully connecting with their customers, sharing updates on jackpot increases, promotional offers, and game enhancements.
“When players opt into Keno Bonus, they unlock the chance to multiply their winnings by up to ten times, while the Replay option adds another layer of excitement.
“Many players are still unaware of these features, making it vital for staff to start conversations and educate them on the full range of Keno possibilities!”
Mr Harrison said the solid Keno performance at Victorian clubs last financial year laid a strong foundation for continued success in FY26.
“Clubs across Victoria are embracing fresh approaches to elevate the customer experience, and Keno’s rising popularity is playing a key role in that journey,” he said.
“There’s also a wide array of Keno resources available to clubs, from eye-catching point-of-sale materials to engaging promotions, all designed to keep the game front and centre.
“As the new financial year unfolds, Keno is looking forward to celebrating more big wins for Victorian club patrons, and more success stories for the clubs that host them.”
Contact your Business Development Manager to find out how Keno can best support your club in FY26.
Visit Keno Connect for more information on maximising Keno in your club - www.kenoconnect.com.au