Introducing 360Health for Hostplus members
Hostplus already helps members invest in their future. Now members can also invest in their health.
Thanks to Hostplus’ partnership with their insurer MetLife, Hostplus members and their families1 can access 360Health. It’s a health and wellbeing program offering fast access to a wide range of virtual health services, at no extra cost.
360Health connects members with expert clinicians, nutrition and fitness support, mental health professionals and nurses specialising in women’s health. It’s trusted, easy to access and designed to support members through every stage of life.
Here are some of the services Hostplus members can access through 360Health:
- Nutrition consult
Virtual sessions with a dietitian who can recommend dietary changes to help them reach their goals. - Fitness and mobility
Guidance from exercise physiologists to help improve their general health, bounce back from injury, illness or surgery, or manage living with chronic pain. - Mental health assist
An in-depth mental health review by a team of Australian-based experts. They can also get any general questions answered online by mental health specialists.2 - Expert medical opinion
Connect with leading experts to review a medical condition. Specialist doctors can provide their clinical opinion and help members make decisions about their treatment path. - Ask a clinician
Quick access to general medical advice3, whether it’s about a symptom, guidance on next steps or a question about their child’s health. Members will receive a response from an expert within 24 hours. - Menopause support
Personalised perimenopause and menopause support from a nurse specialising in women’s health, plus follow-up care to promote wellbeing at home and at work.
A healthier, happier team? That’s a plus. Learn more at hostplus.com.au/360health
Get smarter with your super, thanks to SuperSmart
Have you tried Hostplus’ award-winning digital advice tool yet?*
SuperSmart is an interactive education and advice tool, designed to help Hostplus members take control of their financial future. Recently recognised by Money magazine for Innovation in Superannuation Education 2025, SuperSmart is a user-friendly, self-guided platform that makes learning about super simple and engaging. It also provides tailored digital advice – making financial guidance more accessible to Hostplus members. Best of all, it’s available at no extra cost.
Here’s how it works
- Monthly Smarts content
Tips and insights to help members boost financial knowledge and build super confidence. - PowerUps
These bite-sized, step-by-step learning journeys provide information and guidance on managing super and keeping retirement plans on track. - Rewards tracker
Stay motivated with the rewards tracker. Members earn points for every article read and PowerUp completed. They can even work their way up to becoming a SuperSmart legend. - Tailored advice
Our interactive advice journeys use individual members’ data to recommend simple steps that help optimise super and support retirement planning. These steps are provided in a downloadable statement of advice, with personalised recommendations that members can immediately put in place themselves. If they’d prefer more detailed advice, they can also get in touch with the advice team at hostplus.com.au/advice.
Ready to get smarter about super? Visit hostplus.com.au/supersmart to get started.
1 The term ‘family/families’ consists of a Hostplus member’s children, partner, parents, and parents in-law.
2 Mental Health Assist is only available to persons over 18.
3 Does not provide prescriptions or referrals. Should not replace your GP.
*Awards and ratings are only one factor to consider when choosing a super fund. Visit hostplus.com.au/awards for awards criteria and disclaimers.
Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). 360Health services are provided in conjunction with Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health), a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health.
All services except for Recovery Support are provided by Teladoc Health. Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time.
Hostplus insurance cover is provided by MetLife Insurance Limited ABN 75 004 274 882, AFSL 238096. Hostplus insurance cover is provided to members in the Maritime division of the Hostplus Superannuation Fund by MLC Limited ABN 90 000 000 402, AFSL 230694.
Hostplus has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195, AFSL 232514 to facilitate the provision of personal financial advice to members of Hostplus including via the web-based platform SuperSmart. Advice is provided by Hostplus financial planners who are authorised representatives of IFS. Fees may apply. For further information about the cost of personal advice and SuperSmart eligibility criteria visit hostplus.com.au/advice.
This information is general advice only and does not take into account your personal objectives, financial situation or needs. You should consider if this information is appropriate for you in light of your circumstances before acting on it. Please read the relevant Product Disclosure Statement and Target Market Determination available at hostplus.com.au/pds and hostplus.com.au/ddo before making a decision about Hostplus.
Issued by Host-Plus Pty Limited ABN 79 008 634 704 as trustee for the Hostplus Superannuation Fund ABN 68 657 495 890.
