In an increasingly competitive hospitality industry marked by rising supply costs, maintaining exceptional food quality and memorable customer experiences remains essential.
Community Clubs strive to generate profit to reinvest in the community. However, as operating pressures grow, aligning culinary excellence with financial sustainability has becoming a defining factor for long-tern sustainability.
Working closely with the Community Clubs for over 15 years, we’ve identified several strategic practices that can help kitchen operations enhance efficiency, control costs, and ultimately boost food profitability, without compromising on quality or service.
- Audit your supplier contracts
Regularly revieing supplier contracts ensure you are not overpaying r receiving inconsistent payment terms. Several digital platforms can streamline procurement and digitise invoice and item pricing in line with contractual agreements. Regularly review supplier agreements and ensure your benchmarking key product purchases.
- Price menu with margins in mind
Menu prices should reflect rising supply costs for health Cost of Goods Sold (COGS), ratio, ideally between 30-35% Costing tools for calculating the true cost of each fish can assist with venues repricing of low margin favourites or introducing high-margin alternatives that customers may love just as much.
- Track and evaluate discounts
Clubs often use promotions to reward members, but if not monitored closely, these incentives can strain food margins. Use tech tools such as your POS to track and evaluate every offer’s effectiveness, ensuring each discount supports your broader financial goal.
- Utilise specials and limited time offers
By leveraging your local vendors and community, seasonal menus, daily specials, or monthly chef’s picks, you can trial new dishes, utlise surplus ingredients, or test pricing models. Create urgency through limited time offers while subtly directing guest towards profitable items.
- Stocktake with regularity
Regular physical stocktakes, monthly or quarterly, help you identify discrepancies between recorded inventory and what’s on hand. This can assist in identifying waste, theft or fraud which impact food margins and profitability.
These strategies are designed to enable the club to make netter decisions, with your community at the heart and profitability in mind. On Tap Hospitality is here to help.
How can we help you?
Experience
- Over 20 years of expertise in hospitality and gaming industries
- Proven success with Community & Sporting Clubs across NSW, QLD & VIC
- Tailored insights boosting efficiency and driving sustainability growth
Quality
- Team of highly skilled Chartered Accountants
- Robust processes and meticulous attention to detail
- Specialists in internal controls and risk mitigation
Reliability
- Industry-specific benchmarking and performance analysis
- Empowering informed and confident decision-making
- Our business structure ensures uninterrupted continuity of service year round
Get in touch
On Tap Hospitality offers a comprehensive solution for accounting, payroll, and advisory services, providing a strategic alternative to traditional bookkeeping.
To learn more on how we can help, please call or email us below:
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In FY25, Victorian Keno players enjoyed almost 10 million wins worth more than $131.9 million.
For many club patrons across Victoria, FY25 was a year to remember – all thanks to a life-changing Keno win.
Victorian players had a standout year, tallying over 9.9 million Keno wins collectively worth than $131.9 million in prize money.
In FY25, Keno players across the eastern states of mainland Australia celebrated more than 76 million wins collectively worth more than $1.2 billion.
During this time, Keno crowned 20 millionaires and multi-millionaires who together took home more than $57.9 million. Two of these major jackpot winners were from Victoria.
Laverton woman thanks ‘manifestation magic’ for Keno win
A Laverton woman shared she was left thanking the universe after she scored a $60,000 Keno Classic 8 Spot prize at Club Laverton in the weeks leading up to last Christmas.
“It was a big surprise! Especially coming up to Christmas, it’s perfect!” she cheered.
“Do you want to hear something really funny? I just wrote in my diary the day before winning, ‘Thank you, universe, for my Keno 8 Spot win’. Then it really came true!
“I’m a firm believer in the law of attraction and manifestation, and I love affirmations!
“It was awesome seeing all eight numbers pop up on the screen.
“I’ve had a few wins in Keno over the years. It’s like the stars align for me when I play - it’s my thing!”
Club Laverton manager Gus Alimovski said the team happily shared in the excitement with their major Keno winner.
“What an incredible win for our patron! It’s always great hearing these winning stories, and now we have another one to share with our patrons,” he said.
“We’re thrilled for our customer, and we hope to see more Keno winners in our venue soon.”
All eyes on a winning FY26
Keno’s National Partner Manager Luke Harrison said he couldn’t wait to see which Victorian clubs welcomed the next big Keno winners.
“Last financial year, players at Victorian clubs celebrated some impressive victories,” he said.
“A key highlight has been the growing popularity of Keno’s Bonus and Replay features among club patrons. This trend reflects how venues are successfully connecting with their customers, sharing updates on jackpot increases, promotional offers, and game enhancements.
“When players opt into Keno Bonus, they unlock the chance to multiply their winnings by up to ten times, while the Replay option adds another layer of excitement.
“Many players are still unaware of these features, making it vital for staff to start conversations and educate them on the full range of Keno possibilities!”
Mr Harrison said the solid Keno performance at Victorian clubs last financial year laid a strong foundation for continued success in FY26.
“Clubs across Victoria are embracing fresh approaches to elevate the customer experience, and Keno’s rising popularity is playing a key role in that journey,” he said.
“There’s also a wide array of Keno resources available to clubs, from eye-catching point-of-sale materials to engaging promotions, all designed to keep the game front and centre.
“As the new financial year unfolds, Keno is looking forward to celebrating more big wins for Victorian club patrons, and more success stories for the clubs that host them.”
Contact your Business Development Manager to find out how Keno can best support your club in FY26.
Visit Keno Connect for more information on maximising Keno in your club - www.kenoconnect.com.au
