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Authentic Security is the second largest Cash-In-Transit (CIT) provider in Australia managing operations in all Australian capital cities and with an expansive regional network. Authentic services circa 2,900 customers, processes approximately $10 billion in cash per year and has been operation for over 15 years.
Authentic has a strong history and broad customer base in the hospitality industry. We recently formed a strategic partnership with Community Clubs Victoria (CCV) as an option to assist their members with their cash services requirements.
We operate the Authentic Way, focusing on outstanding customer service, staff satisfaction and security, all supported by rigorous security protocols. Here’s how some CCV members have found their experience with Authentic Security
“Switching our cash collection and change delivery services to Authentic Security has proven to be a successful decision for our Club. In addition to providing a quality service, Authentic Security also stood out for their smooth transition of services and constant service reliability. Authentic Security’s team ensured that the shift from our previous provider was seamless, minimising any disruptions to our operations. The quality of their service is evident in every interaction, from their responsiveness to customer support, to the delivery of secure, professional, and trusted services. Authentic Security has set a new standard for us in terms of reliability and ease of doing business, we couldn’t be happier with our decision”
Andrew Breeden-Walton
CEO – Dandenong Club
“Transitioning to Authentic Security has improved the operations of our Club. Their service has provided us with the assurance that our Club’s funds are handled safely and accurately from the time collected to the time it is transferred into our bank accounts. The team is knowledgeable and go the extra mile to ensure our needs are met promptly. We’re pleased with our decision to partner with Authentic Security and look forward to a long and successful relationship.”
Alan Burton
General Manager – Windy Hill Venue
“We can recommend Authentic Security for cash collection, counting and settlement services which are critical to our daily operation. We have found their services to be reliable and professional. We have peace of mind knowing our funds are in safe hands, allowing us to focus on our core operations without worry. We endorse Authentic Security as a partner for any CCV member looking for a trusted, reliable and competitive alternative in the market.”
Andrew Lowen
Venue Manager – Melton Country Club
“For the past 12 months, Authentic Security has been the trusted partner for all our secure cash logistics needs. During this time, their commitment to service quality has never wavered, ensuring our cash is securely transported and accurately counted every time. Authentic Security has earned our complete trust through their team’s professionalism and dedication to customer service. I highly recommend Authentic Security for any business seeking a quality, trustworthy and dependable cash logistics provider.”
Phillip Manolitsa
Venue Manager – The Palms
If you are interested to see if we can help your venue with your cash handling requirements
Please contact Michael Palumbo on 0455 775 042 or via email at: [email protected]
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In FY25, Victorian Keno players enjoyed almost 10 million wins worth more than $131.9 million.
For many club patrons across Victoria, FY25 was a year to remember – all thanks to a life-changing Keno win.
Victorian players had a standout year, tallying over 9.9 million Keno wins collectively worth than $131.9 million in prize money.
In FY25, Keno players across the eastern states of mainland Australia celebrated more than 76 million wins collectively worth more than $1.2 billion.
During this time, Keno crowned 20 millionaires and multi-millionaires who together took home more than $57.9 million. Two of these major jackpot winners were from Victoria.
Laverton woman thanks ‘manifestation magic’ for Keno win
A Laverton woman shared she was left thanking the universe after she scored a $60,000 Keno Classic 8 Spot prize at Club Laverton in the weeks leading up to last Christmas.
“It was a big surprise! Especially coming up to Christmas, it’s perfect!” she cheered.
“Do you want to hear something really funny? I just wrote in my diary the day before winning, ‘Thank you, universe, for my Keno 8 Spot win’. Then it really came true!
“I’m a firm believer in the law of attraction and manifestation, and I love affirmations!
“It was awesome seeing all eight numbers pop up on the screen.
“I’ve had a few wins in Keno over the years. It’s like the stars align for me when I play - it’s my thing!”
Club Laverton manager Gus Alimovski said the team happily shared in the excitement with their major Keno winner.
“What an incredible win for our patron! It’s always great hearing these winning stories, and now we have another one to share with our patrons,” he said.
“We’re thrilled for our customer, and we hope to see more Keno winners in our venue soon.”
All eyes on a winning FY26
Keno’s National Partner Manager Luke Harrison said he couldn’t wait to see which Victorian clubs welcomed the next big Keno winners.
“Last financial year, players at Victorian clubs celebrated some impressive victories,” he said.
“A key highlight has been the growing popularity of Keno’s Bonus and Replay features among club patrons. This trend reflects how venues are successfully connecting with their customers, sharing updates on jackpot increases, promotional offers, and game enhancements.
“When players opt into Keno Bonus, they unlock the chance to multiply their winnings by up to ten times, while the Replay option adds another layer of excitement.
“Many players are still unaware of these features, making it vital for staff to start conversations and educate them on the full range of Keno possibilities!”
Mr Harrison said the solid Keno performance at Victorian clubs last financial year laid a strong foundation for continued success in FY26.
“Clubs across Victoria are embracing fresh approaches to elevate the customer experience, and Keno’s rising popularity is playing a key role in that journey,” he said.
“There’s also a wide array of Keno resources available to clubs, from eye-catching point-of-sale materials to engaging promotions, all designed to keep the game front and centre.
“As the new financial year unfolds, Keno is looking forward to celebrating more big wins for Victorian club patrons, and more success stories for the clubs that host them.”
Contact your Business Development Manager to find out how Keno can best support your club in FY26.
Visit Keno Connect for more information on maximising Keno in your club - www.kenoconnect.com.au
