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The 2023 CCV Club Conference, held at the prestigious Moonee Valley Racing Club,was an exceptional industry event. This event gave the club community a golden opportunity to delve into current industry trends while fostering meaningful connections with peers. The venue, featuring a state-of-the-art bar, stage, and an expansive tiered timber deck with breathtaking views, set the perfect location for a day of learning, networking, and collaboration.
Club leaders from diverse domains, including committee members, operational managers, and staff, converged for this essential one-day event. It has become a cornerstone for professional development, equipping attendees with a comprehensive program to enhance their skills, preparing them to tackle future business challenges.
One of the conference’s highlights was the engaging and insightful presentations from esteemed speakers and panellists. Liam Twomey, an Elite Triathlete and Aspiring Paralympian, shared his inspiring journey, embodying the conference theme of “Resilience, Support, and Professional Development.” His story, aligned with the theme, resonated with attendees, and the conference organisers wished him the best on his Olympic journey to compete at the Paris Paralympics in 2024.
Leon Cox from the Governance Institute of Australia provided a deep dive into Sports Governance, shedding light on the nuances of effective management and decision-making within sports organisations. Matthew Elefanty’s presentation on Facial Recognition Technology and Victorian Gaming Venues was equally illuminating, addressing compliance and regulatory systems for commercial enterprises. Attendees gained valuable insights, covering considerations for adopting Facial Recognition Technology, challenges prompting its necessity, and anticipated future developments in Victoria.
Andrew Carnegie emphasised the forthcoming collaborative and interactive workshops with CCV. The tactical solutions workshop is crafted to support frontline venue staff handling complex customer interactions related to RSG, RSA, and AML source of funds discussions. The workshops are scheduled for the upcoming year, so anticipate the announcement of specific dates in the early part of the new year.
Beyond the educational components, the Club Conference offered extensive networking opportunities. Attendees had the chance to connect with peers and industry partners, establishing valuable contacts within the club community. The partner stalls provided a platform for fostering connections and engaging in between club members and industry experts in meaningful conversations. interactions. A heartfelt thank you goes out to the our MC for the day John Deeks, the remarkable speakers and partners who contributed to the success of the day.
Speakers
Partner Stalls
At the end of the conference, attendees carry with them a renewed vision for their respective clubs and a network of connections and practical skills acquired during this enriching event. The CCV Club Conference continues to be a beacon of inspiration and knowledge for club leaders, committed to achieving excellence in their roles. We eagerly anticipate more transformative experiences at next year’s conference!
If you would like to see view previous articles, have a browse through the archive or use the search function
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In FY25, Victorian Keno players enjoyed almost 10 million wins worth more than $131.9 million.
For many club patrons across Victoria, FY25 was a year to remember – all thanks to a life-changing Keno win.
Victorian players had a standout year, tallying over 9.9 million Keno wins collectively worth than $131.9 million in prize money.
In FY25, Keno players across the eastern states of mainland Australia celebrated more than 76 million wins collectively worth more than $1.2 billion.
During this time, Keno crowned 20 millionaires and multi-millionaires who together took home more than $57.9 million. Two of these major jackpot winners were from Victoria.
Laverton woman thanks ‘manifestation magic’ for Keno win
A Laverton woman shared she was left thanking the universe after she scored a $60,000 Keno Classic 8 Spot prize at Club Laverton in the weeks leading up to last Christmas.
“It was a big surprise! Especially coming up to Christmas, it’s perfect!” she cheered.
“Do you want to hear something really funny? I just wrote in my diary the day before winning, ‘Thank you, universe, for my Keno 8 Spot win’. Then it really came true!
“I’m a firm believer in the law of attraction and manifestation, and I love affirmations!
“It was awesome seeing all eight numbers pop up on the screen.
“I’ve had a few wins in Keno over the years. It’s like the stars align for me when I play - it’s my thing!”
Club Laverton manager Gus Alimovski said the team happily shared in the excitement with their major Keno winner.
“What an incredible win for our patron! It’s always great hearing these winning stories, and now we have another one to share with our patrons,” he said.
“We’re thrilled for our customer, and we hope to see more Keno winners in our venue soon.”
All eyes on a winning FY26
Keno’s National Partner Manager Luke Harrison said he couldn’t wait to see which Victorian clubs welcomed the next big Keno winners.
“Last financial year, players at Victorian clubs celebrated some impressive victories,” he said.
“A key highlight has been the growing popularity of Keno’s Bonus and Replay features among club patrons. This trend reflects how venues are successfully connecting with their customers, sharing updates on jackpot increases, promotional offers, and game enhancements.
“When players opt into Keno Bonus, they unlock the chance to multiply their winnings by up to ten times, while the Replay option adds another layer of excitement.
“Many players are still unaware of these features, making it vital for staff to start conversations and educate them on the full range of Keno possibilities!”
Mr Harrison said the solid Keno performance at Victorian clubs last financial year laid a strong foundation for continued success in FY26.
“Clubs across Victoria are embracing fresh approaches to elevate the customer experience, and Keno’s rising popularity is playing a key role in that journey,” he said.
“There’s also a wide array of Keno resources available to clubs, from eye-catching point-of-sale materials to engaging promotions, all designed to keep the game front and centre.
“As the new financial year unfolds, Keno is looking forward to celebrating more big wins for Victorian club patrons, and more success stories for the clubs that host them.”
Contact your Business Development Manager to find out how Keno can best support your club in FY26.
Visit Keno Connect for more information on maximising Keno in your club - www.kenoconnect.com.au
