News & Advocacy for Members | Community Clubs | Victoria
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News & Advocacy for Members

CEO Message

Annual Report for the Year Ended 30 June 2022

Dear Members,

 

When you join CCV you’re not just a number; youre one of our members, with a voice in how we deliver our services across Victoria.

We are committed to helping you through tough times, like the COVID-19 pandemic, along with celebrating your hard work and achievements.  We do this with tailored, genuine services that help you operate as a compliant, best practice example of a not-for-profit community club that delivers amazing services, facilities and benefits to members and your local community.

‘Great clubs connecting communities‘ is our mantra.

Following the impact of the COVID-19 pandemic, your CCV team has continued working with government and industry stakeholders to be a voice for clubs as they enter a phase of rebuilding and renewal.

Over the last 12 months we have been mindful of clubs being short staffed and managers time poor, making it tricky to release staff to attend on-site seminars and training sessionsIn response to this problem, CCV delivered the 2021 club conference series of online seminar presentations, providing informative speakers on key issues to support clubs.

Our online Club Conference modules included presentations from:

  • Harley Giles, Product Director of FLYBUYS on loyalty systems
  • Andrew Carnegie, Organisational Psychologist speaking about ‘why people join clubs’
  • Graeme Orman, Toyota Motor Company speaking about ‘Kaizen and excellence in teamwork’.

In addition to the online club conference series we delivered over twenty webinars, including the below topics :

  • Taxation law updates specifically for clubs
  • Food and beverage trends
  • Employee relations and employment law
  • Professional development for managers
  • Media training
  • Psychological wellbeing and family violence
  • Anti-money laundering (AML/CTF).

With the ability to travel interstate again, the 2022 Sydney based Australasian Gaming Expo was well attended by CCV clubs and our hospitality venue bus tour was fully subscribed for the first time in three years.

From our industry partner perspective, we are grateful for our sponsors’/partners unwavering support and for delivering some excellent services to our members. For example, AVTES industry training ran successful management and supervisor leadership seminars and training offerings for clubs in both metropolitan and regional areas.

CCV also hosted two regional forums. Our board conducted regional board meetings at Bendigo and Warragul to bring club communities together to celebrate the amazing work of club volunteers.

In the government relations space CCV has engaged with a number of local council, state and commonwealth government members of parliament and officials to lobby for our members and represent our clubs’ interests.  Through our Clubs Australia coalition, submissions have been made on key issues including the Workforce Incentive Bill, Respect @ Work Bill, Employment White Paper and the Online Gambling Inquiry.  We have also represented members interests at state government agency meetings and forums, participating in review groups convened by the Department of Justice and Community Safety relating to liquor and gaming regulation.

With 2022 being a state government election year CCV is again activating a positive member engagement campaign. We are championing the ‘good news stories’ (that clubs live and know within their local communities but sometimes don’t capitalise on) to educate and inform our elected politicians and candidates on why not-for-profit clubs are so important in our community and need to be supported to thrive and grow.

Please keep an eye out for materials later this year in the lead up to the election with social media tiles for messaging, together with sample press releases, position statements and factual materials regarding political party policy platforms that affect clubs.

Part of our campaign will be messaging around telling your member community to be informed and to cast their vote wisely and ‘support the candidates who support your club.

For clubs who operate gaming machines there is some angst after the Crown Royal Commission. It is important to keep things in perspective and remember that the average Victorian club gaming room has just 54 EGMs, which is a very different environment to a casino or other gaming businesses and the online gambling world.  Club gaming staff undertake extensive responsible gambling training, uphold a RG code of conduct and most importantly, value their members and patrons. We are dedicated to promoting a sustainable model that subscribes to leading class harm minimisation programs, like the self-exclusion program, SEP2, operated by CCV for member clubs.

During the year CCV has had some staff changes with the retirement of our Manager of Gaming and Relationships, Mr. Peter Franich, and various administrative support staff changes. Clubs can be assured that CCV is committed to maintaining a personal approach and connection to our members.  To this end, we look forward to the announcement of our new Member Care and Development Co-Ordinator in the near future.

 

On behalf of the CCV team we look forward to assisting and supporting your club over the next year.

 

Best Wishes,

Andrew Lloyd – CCV Chief Executive

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